Customer Service Center

Blue Ridge Bank and Trust Co. is committed to putting our customer first. Our Customer Service Center is equipped to answer questions about your account, from checking to loans, quickly and efficiently. They are also prepared to help you with Online Banking. 

Call them at (816) 795-9933, or email them at

Business Hours:

Monday - Friday:
 8:00 am - 5:00 pm
Saturday:  8:30 am - Noon

The Customer Service Center can help you with:

  • A Lost or Stolen Debit/ATM Card
  • Debit/ATM Card Replacements
  • Debit Card Emergency Increase
  • Online Banking Password Reset
  • InTouch Telephone Banking Password Reset
  • Deposit and Loan Account Inquiries
  • Fax or Mail Loan Applications
  • Deposit and Consumer Loan Rate Information
  • Telephone Transfers
  • Stop Payments
  • Research Requests
  • General Information and Comments

Customer Service Center
Call 816-795-9933 for account information.

Lost or Stolen Debit Card
To report a lost or stolen Debit Card, after hours, please call 1-800-264-5578.